Unable to recover account

Hello! I have been trying to recover my old textadventures account using the Forgot Password page. After filling out the email address and submitting, I get the following message:

"Sorry, something went wrong
An error occurred while processing your request.

This has been logged, but it would be really helpful if you could let us know a bit more information about what you were doing - please contact us and we'll do our best to fix things."

I am also getting the same error message when I try filling out the contact form. Anyone have any idea how to proceed from here? Or if there is something I might be doing wrong? Thank you!

It usually just means the servers are having problems.
Does it work now?

It still doesn't seem to be working, unfortunately.

Is it good now?

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